Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Suarez

Mike Suarez

April 15, 2025

5  out of  5
rating by Mike Suarez
"My prior insurance carrier more than tripled my auto rates when I added my 16 year old son and a used car to our policy. I felt compelled to shop around and worked with various agents and brokers to provide me quotes. Not only was Becky Brown at State Farm the lowest quote I received, her knowledge, authenticity, reliability and professionalism were the best I experienced. It's my pleasure to bring my business to Becky and to State Farm and I encourage anyone in the process of switching insurance carriers to give them a shot to earn your business."
We responded:
"Welcome to the Nancy Pipinich State Farm Agency. Our goal is to provide you with a personalized, tailor-made insurance portfolio and it's an extra bonanza when you also get to save money too! Becky had a great big smile on her face when she read your wonderful 5-star review. Thank you. -- Nancy "
Profile photo of Ahmad Zareei

Ahmad Zareei

April 7, 2025

5  out of  5
rating by Ahmad Zareei
"Becky has been very helpful—highly recommended. She helped us find the policy that best fits our needs and was very quick to get everything done for us."
We responded:
"Thank you for sharing your great experience with Becky. I am sure you can tell that we all love the insurance industry and how it allows us to help people manage their risks and plan for their futures. We are so happy to welcome you to the Pipinich Agency. -- Nancy"
Profile photo of Felice Lineberry

Felice Lineberry

April 2, 2025

5  out of  5
rating by Felice Lineberry
"Helen was such a fantastic help for me today! She was knowledgeable, friendly, and so easy to work with. Very highly recommend! :)"
We responded:
"It is always so good to hear from you, Felice. Thank you for taking time to provide your generous 5-Star review. We think you are 5-Star too! -- Nancy"
Profile photo of Jillian Matlock

Jillian Matlock

March 31, 2025

5  out of  5
rating by Jillian Matlock
"My husband and I switched to Nancy Pipinich for the convenience of having all of our insurance policies in one place. I originally called to get an home insurance declaration page and casually mentioned I may be switching to another carrier for car insurance due to costs. Matthew asked questions accordingly and threw out that he could get me another quote to double check. He was concerned I may not have all the information about the quote I told him. Since I was already on the phone I figured it couldn't hurt to check. THANK GOD I CALLED! He found a multicar discount had fallen off my policy in the process of changes that happened in the last few months. (Not his fault, mistakes happen.) He was patient and relatable. He explained exactly what we were paying for and why we would or would not necessarily require each item. He did not pressure me one way or another. I left the conversation satisfied with my decisions as I feel I was fully informed on all the choices I had available. I really enjoyed my experience. Will recommend 100%. Thanks Matthew for the excellent service!"
We responded:
"We love taking care of our customers and making sure that all the details are just right. Mathew makes a habit of it, so when someone takes the time to say "thank you" it puts sunshine in everyone's day at the Pipinich Agency. --Nancy"
Profile photo of Jeff V

Jeff V

March 21, 2025

5  out of  5
rating by Jeff V
"Natalie and everyone I’ve spoken with always helpful and willing to go the extra mile to make us feel valued and part of the family.. We very much appreciate that.. thank you!"
We responded:
"Thank you for telling us about your experience with the Pipinich Agency State Farm. I know I can speak for Natalie when I say that, if you feel like you are part of the family, Jeff, it is because you are! -- Nancy"
Profile photo of Jeni Pacumio

Jeni Pacumio

March 20, 2025

5  out of  5
rating by Jeni Pacumio
"Matthew at Nancy Pipinich's office was an absolute pleasure to work with! He kept our call professional and light hearted and switch my auto policy swiftly! Best insurance around!!"
We responded:
"Hey Jeni, there is nothing more fun that working with great people. Thanks for being one of those great people! Mathew really puts his heart into everything he does, and he is really pleased with your 5 star review. Thanks from all of us at the Pipinich Agency. -- Nancy"
Profile photo of Sally Bowie

Sally Bowie

March 7, 2025

5  out of  5
rating by Sally Bowie
"My husband and I are relatively new to Seattle and therefore relatively new to State Farm Insurance, which insures both our house and our car. The former, the house, has been uneventful. The latter, however, has been the cause of great drama. In the middle of the night, just before Christmas, someone slammed into our parked car and totaled it. Nancy Pipinich and Karina Larrea could not have been more compassionate or more helpful. This was a very stressful time and their kindness and efficiency made a very depressing event survivable. We ended up with a barely used new car and then, wouldn't you know it, when the new car was parked in the YMCA parking lot, someone scraped the left fender and hi-tailed it out of there. Fortunately, a good samaritan saw what happened and left a note with the driver's license plate number. State Farm to the rescue once again ! Karina shepherded us through the claim process with, again, great compassion and efficiency. We are grateful and feel lucky to have such responsive agents on our side."
We responded:
"We hope you learn to love the Pacific Northwest, despite the rocky start. We certainly love the opportunity to work with two new wonderful people! Thank you for choosing State Farm and the Pipinich Agency. -- Nancy"
Profile photo of Doug Stough

Doug Stough

March 6, 2025

5  out of  5
rating by Doug Stough
"Natalie is by far the best insurance agent I’ve ever had and that is not a stretch by any means. You’re fortunate to have her as an employee and I’m fortunate to have her as an agent. I usually don’t take the time to do the surveys but in this case I feel she’s more than worth the time. Thanks Doug"
We responded:
"Thank you, Doug. We all stand a little taller when we hear such high praise. Thank you for taking the time to toot the horn for Natalie--she will never do it for herself! --Nancy"
Profile photo of Melissa Reichert

Melissa Reichert

March 5, 2025

5  out of  5
rating by Melissa Reichert
"Nancys team at State Farm insurance is amazing! They are on top everything and have a positive attitude when interacting with them!"
We responded:
"We are always so happy to have a chance to help. Thank you for Five Stars, and for always being so great to work with. -- Nancy"
Profile photo of James Kirk

James Kirk

March 4, 2025

5  out of  5
rating by James Kirk
"Wanted to share a satisfying experience from Becky and Lisa for helping decipher a confusing bill for my Umbrella Liability insurance policy. Lisa got back to me the next day with answers that clarified a billing department error on State Farm's end. It was gratifying to know that I was still covered under the policy even though technically my account was in arrears for the policy period, through no fault of my own. Lisa's friendly, clear explanation was great. Thank you both! Bill Pellett"
We responded:
"James, thank you for shining your light on Becky and Lisa. We are so proud of our Pipinich Agency Team. Taking care of our customers and friends is what we do best. -- Nancy"
Profile photo of Wayne Marto

Wayne Marto

March 3, 2025

5  out of  5
rating by Wayne Marto
"Long time customer and have really enjoyed working with Nancy, Lisa and the team at Pipinich. Very responsive and professional."
We responded:
"...and we love working with you, Wayne! We are proud to have earned your business and to have also earned your kind words. -- Nancy"
Profile photo of Pam Stevens

Pam Stevens

March 2, 2025

5  out of  5
rating by Pam Stevens
"I work with Becky Brown I am very pleased with her level of service, honesty and integrity, which is very important these days when she moved to State Farm in Bothell, I moved my insurance immediately."
We responded:
"Thank you for coming to join us at the Pipinich Agency, Pam. We love it here in Bothell and hope you do as well. It is always so much fun to have wonderful new customers to help. We always want to make your life a little easier. -- Nancy"
Profile photo of OCD HD

OCD HD

February 21, 2025

5  out of  5
rating by OCD HD
"i ended up switching my car insurance with state farm and also got a life insurance policy as well. natalie did an outstanding job getting me better rates with state farm and was very informative before purchasing a life insurance policy"
We responded:
"Thank you for your five star review of the Pipinich Agency. Life insurance is so important and so often overlooked. We always think we have lots of time, right? We hope to be able to help you with your insurance for many years! -- Nancy"
Profile photo of Joanie Rich (BubblyOasis)

Joanie Rich (BubblyOasis)

February 17, 2025

5  out of  5
rating by Joanie Rich (BubblyOasis)
"I've been with State Farm my whole life. I've always been impressed with their genuine care and support. Nancy has been my favorite out of all my agents - she's kind, compassionate, and very understanding. She will work with you to determine what works best for you. She's a joy to talk to, in person or over the phone. Talking with her feels like catching up with an old friend. She definitely lives up to the "Good Neighbor" motto."
We responded:
"It is always such a pleasure to work with you Joanie. You put a lot of effort into everything you do. I appreciate the smart questions you have for me. You keep me on my toes. I am so proud to be your "Good Neighbor" and friend. -- Nancy"
Profile photo of Heather Harrington

Heather Harrington

February 14, 2025

5  out of  5
rating by Heather Harrington
"We had another great experience with Natalie at our insurance agent's, Nancy Pipinich, office. Natalie was knowledge able, friendly, and helped us set up exactly what we needed. We appreciate the fast, friendly, efficient help we got today and throughout the years we have been with them."
We responded:
"When I see your name on caller ID, Heather, I always try to grab the phone just to say "hi" and let you know how much I appreciate you! My team always seems to beat me to the punch. Thank you for this wonderful 5 star review. -- Nancy"
Profile photo of Rose Warner

Rose Warner

February 1, 2025

5  out of  5
rating by Rose Warner
"I have my home and auto insurance with the Nancy Pipinich office and have been with them for 33 years. I had two other carriers prior to this office and was not impressed with either one. Nancy's office staff are always available to thoroughly answer all of my questions and do it in a friendly manner. I never feel like I am taking too much of their time. When I have a claim it is always handled promptly. Their professionalism, courteousness and friendliness is why I am a loyal State Farm customer with the Nancy Pipinich office."
We responded:
"Rose, you are intrepid. When we see it snow, we know that you are out plowing your driveway! Thank you for this 5 Star Review. It means a lot to us to know that we are still getting the job done for you after all these years. -- Nancy"
Profile photo of Brittany Lounsbury

Brittany Lounsbury

January 29, 2025

5  out of  5
rating by Brittany Lounsbury
"I've been using Nancy's agency for my renter's and auto insurance for several years and have always had good experiences! All the staff are friendly, quick to respond, and helpful when I have questions or need to request documents."
We responded:
"We always love hearing from you, Brittany. Hope you enjoy your new digs. Thank you for your kind words. -- Nancy"
Profile photo of barb Johnson

barb Johnson

January 28, 2025

5  out of  5
rating by barb Johnson
"We love the service and attention we receive from the Pipinich team. Always quick to follow up and always so personable."
We responded:
"Congrats on your retirement, Barb! Becky enjoyed talking over Medicare and retirement related options with you. There are a lot a changes to look forward to. Thank you for your kind words. -- Nancy"
Profile photo of Nicholi from Wytex & Co.

Nicholi from Wytex & Co.

January 28, 2025

5  out of  5
rating by Nicholi from Wytex & Co.
"Nancy and her team are super stars! I love working with them for personal and business insurance. They provide the best customer service! Highly recommend working with Nancy Pipinich State Farm."
Profile photo of Kim Mckissack

Kim Mckissack

January 25, 2025

5  out of  5
rating by Kim Mckissack
"My partner has had this agency for decades and just had the best things to say. I reached Matthew and worked with him on a quote. The communication and friendliness has been top notch. I just recommended them to my friend last night! Reach out to this agency, you’ll be happy you did. Thank you! Kim"
Profile photo of John T

John T

January 25, 2025

5  out of  5
rating by John T
"Nancy is the best. My entire family and I have been with her for over 30 years (including 10+ years at my own residence). She deeply cares about you and will go the extra mile (and even talk to you on the phone for a long time explaining everything about the policies and coverage and has your best interest on options you could consider). We have coverage for our home, car and more and are so happy to be partnered with State Farm. Nancy and her staff, Becky, have been so polite and timely in answering all my questions, which gives me the utmost confidence that we are insured with the right company and team should anything ever happen. Thank you again Nancy and Becky, happy to be doing business with you!"
Profile photo of David Nickel

David Nickel

January 25, 2025

5  out of  5
rating by David Nickel
"Natalie reviewed all our policies yesterday and answered all our questions. She was patient and explained nuances of the policies that I did not understand. Everyone in the office made it a pleasant experience for us."
Profile photo of Ken K

Ken K

January 24, 2025

5  out of  5
rating by Ken K
"I have recently been setting up insurance for new construction near the water. Natalie is very detail oriented and great to work with."
Profile photo of Cathy Primeau

Cathy Primeau

January 22, 2025

5  out of  5
rating by Cathy Primeau
"Wonderful customer service! Nancy has been highly responsive to our needs and concerns."
We responded:
"We are so glad you came to join us at the Nancy Pipinich State Farm Agency. Thank you for giving us the opportunity to help you be prepared for successfully navigating the unexpected. -- Nancy"
Profile photo of Carlos-Daniel Ortiz

Carlos-Daniel Ortiz

January 17, 2025

5  out of  5
rating by Carlos-Daniel Ortiz
"I recently had an exceptional experience with my State Farm agent Nancy Pipinich that truly deserves a 5-star review! From the moment I walked into the office, I was greeted warmly and treated with utmost professionalism. Nancy Pipinich took the time to understand my insurance needs, explaining all my options in a clear and concise manner. What impressed me the most was her dedication to finding the best coverage for my budget without compromising on quality. She was patient, knowledgeable, and attentive to every detail. Thanks to her expert guidance, I feel completely secure with my insurance plan. I highly recommend my State Farm agent Nancy Pipinich to anyone seeking reliable and friendly service!"
We responded:
"We all felt so much taller and better looking after reading your review, gentlemen! Thank you!!! What a great father-and-son duo. You are so much fun that we miss you when it is time to leave. Thank you for trusting us with your family's insurance and financial needs for these many years. It is an honor to be your insurance family. Thank you for your kind words and 5-star rating. --Nancy "